Frequently Asked Questions
Everything you need to know about GetBuilder.
For Homeowners
Does it cost anything to post my job?
What happens after I've posted my job?
What is 'shortlisting'?
Do you share my contact details?
How can I get more tradespeople to respond?
How does GetBuilder vet tradespeople?
Is it safe to hire from the platform?
Can I edit my job details after posting?
What if I'm not happy with the work?
Can I remove a tradesperson from my shortlist?
For Tradespeople
What are the fees for tradespeople?
Why should I pay a fee if I don't win the job?
What is a 'lead' and how do I get them?
How does the 'Shortlist' process work?
How do I maximize my chances of winning work?
Can I sign up for free?
How do reviews work?
What happens if a homeowner doesn't respond?
Can I use GetBuilder on my mobile?
What happens if my rating drops?
General
Who is behind GetBuilder?
How quickly will I get a response from support?
Is my personal data safe?
What areas do you currently cover?
Still have questions?
We're here to help. Get in touch with our team.
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